Store Hours Update
Posted on March 31, 2020
I hope this note finds you and loved ones staying safe and healthy. The COVID-19 pandemic is truly a human crisis unlike anything we have ever seen, and it continues to impact the communities we live in, our way of life, and our business.
I want to take a moment to send another update about our business and share with you some of the decisions we've made recently that impact you, our loyal customers, and also provide some assurance that we're focused on our business being here to serve you long after this crisis subsides.
Extending Store Closures for Safety
Two weeks ago, we made the decision to temporarily close all Neiman Marcus, Bergdorf Goodman, and Last Call stores, effective March 18. To continue to protect the health and safety of our customers and our associates, we are extending our store closure, and we're serving customers both online and through our mobile apps.
Neiman Marcus Group was born out of love - love for our customers and love for our associates. There is nothing we care about more than your safety and well-being. Thank you for your loyalty, support, and understanding as we navigate through these uncertain times. We look forward to getting through this together.
Geoffroy van Raemdonck
Chief Executive Officer
Neiman Marcus Group