Events & News.

Fashion and News from Neiman Marcus Honolulu

NM Hawaii Announces Erin Isa as New Director & General Manager

Posted on March 19, 2021


Another Exciting Role for the Hawaii Native & 20-Year Retail Veteran

HONOLULU – Neiman Marcus Hawaii continues its strong momentum into the new year with new leadership by appointing Group Manager, Erin Isa, as the store’s Director, General Manager.

Isa’s history with Neiman Marcus spans the last 20+ years, beginning in 1998 when she first helped the luxury retailer open its Hawaii store at the world’s largest open-air shopping venue, Ala Moana Center. Starting out as an assistant in the Dress Collections Department, Isa has since taken on multiple roles within the company, ranging from Sales Manager, Assistant General Manager to her most recent position as Group Manager overseeing all Women’s and Men’s apparel, Jewelry, Handbags, Gifts & Home, Intimate Apparel and Ladies Shoes.

An exceptional leader and team player, Isa has also been a recipient of Neiman Marcus’ most prestigious honor, the NM Best Award. Chosen through peer nominations, this coveted corporate award is given to one employee from each store who demonstrates outstanding excellence in customer service.

Born and raised in Honolulu, Isa is a graduate of Kaiser High School and attended the University of Hawaii at Hilo and Manoa. She is an avid world traveler, having visited destinations such as Dubai and Paris. Being part Japanese, Isa also plans annual visits to Japan as it is one of her favorite travel destinations.

Isa has been serving as Director, General Manager of Neiman Marcus Hawaii as of December 2020. In addition to this role, she serves as a member of Ala Moana Center’s Board of Directors.




About Neiman Marcus Group:
Neiman Marcus Group LTD LLC is a luxury, multi-branded, omni-channel fashion retailer conducting integrated store and online operations under the Neiman Marcus, Bergdorf Goodman, Last Call, Horchow, CUSP, and mytheresa brand names. For more information, visit

Neiman Marcus Honolulu, which opened in September 1998, occupies three floors at Ala Moana Center, 1450 Ala Moana Blvd. For more information, visit or

A Message to Our Customers

Posted on October 01, 2020
It’s official! We’ve emerged from Chapter 11 proceedings. We couldn’t have made it to this point without you. While we had to make some tough decisions along the way, the love & support we received from our customers, our brand partners & our associates have allowed us to emerge stronger & better equipped to deliver the magic you’ve come to expect from Neiman Marcus. We’re profoundly thankful for your loyalty & we look forward to serving you—& delighting you—for years to come. #NeimanMarcus

Shop by Appointment

Posted on June 10, 2020
Welcome back!

neiman marcus reopening
We're opening for shopping by appointment in an effort to deliver the extraordinary service and experience you've come to expect from Neiman Marcus.

Shop by appointment store hours:
Monday - Saturday: 11:00am – 6:00pm
Sunday: 12:00pm – 6:00pm

How it works:
  • You can call to our Honolulu store 808-366-7307 to schedule an appointment.
  • You can also contact your dedicated sales associate to set up an appointment for you.
  • Are you in our International Point Club member program? Please let us know your membership numbers to make your visit extra special.

  • Walk-ins might be available depending on sales associate availability. Walk-ins can check with an associate at the entrance (main and valet entrance).

  • Click on the link to schedule an appointment online.

What to expect:
- An associate will greet you and confirm your appointment.
- Your associate will accompany you throughout your visit for your safety and convenience.

※ All restaurants will remain closed until further notice.

We look forward to seeing—and serving—you in our store again!
Neiman Marcus Honolulu